From: National Weather Service, Fort Worth
Date: Monday, 5 July 2016 9:52 CDT
This summer we have been working with our summer volunteer, Samiee Espinoza, who is a technical writing student at UNT. Since she is working with us, she is naturally a weather savvy person as well. The project she has been researching is centered around the “NWS UPDATE: “ emails we send on occasion. You’ll saw a preview of the changes in the template and wording in the email we sent last Friday.
Samiee has interviewed around 15 people, mainly emergency managers. A few amateur radio operators were included, as well as a few from the general public. The feedback received has been fantastic, and a big “thank you” to those of you whom she interviewed. Before Samiee was selected as our volunteer, we, at the NWS Fort Worth, wanted to test the assumption of our emails being read and received as they were intended. It became clear to us this assumption was partially incorrect.
I’ll summarize some of the changes in a bit. First, I wanted to lay out the philosophy and reasoning for sending out the “NWS UPDATE:” emails.